Customer service is the driving force behind Your IT Results inc. We strive to always have a live technician answer your calls and respond to your emailed support requests within 60 minutes!
We do not speak in acronyms or “Geek Speak”. We take the time to answer questions in a straight forward, concise manner. Our clients are encouraged to ask questions and engage our Technical support team.
We Use the right tools for the job. Your IT Results Inc. utilizes industry standard support tools to proactively monitor and repair our client’s computer systems and servers. In most cases we are alerted to a problem and have fixed it before our clients realize there has been an issue.
We recognize that we are “The” IT department for our clients and as such we act like it. We know you do not have time to trouble shoot with the phone company, the internet provider or hardware vendors. We provide our clients with a complete vendor management.
A Clear and Certain Outcome – No Unwanted Surprises. You can trust that your data is in excellent hands, with our business continuity and disaster recovery program. We evaluate and mitigate any potential risks on your network.
Projects are Completed On Time and On Budget. We work with you to plan out all IT projects and deliver you the best possible one price quote. We guarantee the price we quote you, will be the price you pay.